Returns & Exchanges
At Protouch, we stand behind the quality of our professional beauty tools and skincare; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the unused products in their original professional packaging, ensuring all attachments and manuals are included.
Ship to Protouch
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing